Refund policy

Customers may request a return within 30 days after delivery by emailing garrett@dandaoperations.com with the order number and reason for the request. Items must be unused, clean, and in their original condition and packaging unless the item arrived damaged, defective, or incorrect.

Do not send a return before receiving return instructions. Unauthorized returns might not be accepted. For preference-based returns, the customer is responsible for approved return-shipping costs. If the item arrived damaged, defective, or incorrect, D&A Detail Co. will provide an appropriate remedy at no additional cost after reasonable verification.

Approved refunds are issued to the original payment method after the returned item is received and inspected, or after another agreed resolution. Original shipping charges, if any, are not refundable on preference-based returns. Processing time at the customer's bank or card issuer is outside our control.

Orders may be canceled for a full refund before fulfillment begins. Once fulfillment begins, the return process applies.

Nothing in this policy limits rights that cannot legally be waived.